Privacy Policy

This Privacy Policy explains how ekodecoro.com (hereinafter referred to as "the Site" or "we") collects, uses, and discloses your personal information when you visit the Site or make purchases on it.

Contact
If, after reviewing this policy, you have further questions, need additional information about our privacy practices, or wish to file a complaint, please contact us via email at ekodecoro4@gmail.com.

Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interactions with the Site, and information needed to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can identify an individual (including the information below) as “Personal Information.” See the list below for more details on what Personal Information we collect and why.

Device Information
Purpose of Data Collection: To load the Site accurately for you and to conduct analytics on Site usage to optimize our Site.
Source of Collection: Collected automatically when you visit our Site using cookies, log files, web beacons, tags, or pixels, etc.
Disclosure for Commercial Purposes: Shared with our processor stripe.com.
Personal Information Collected: Browser version, IP address, time zone, cookie information, which sites or products you view, search queries, and how you interact with the Site, etc.
Order Information
Purpose of Data Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising related to our products or services in line with your preferences.
Source of Collection: Collected from you.
Disclosure for Commercial Purposes: Shared with our payment platform Stripe and sales channels (Facebook, Instagram, Pinterest, YouTube).
Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information
Purpose of Data Collection: To provide customer support.
Source of Collection: Collected from you.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the above email address to request deletion.

Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Stripe to power our online store. You can read more about how Stripe uses your Personal Information here: stripe.com.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Use of Personal Information
We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping, and fulfilling your order, as well as keeping you informed about new products, services, and offers.

Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information. For more information on your right to deletion, please see the “Your Rights” section below.

Automated Decision-Making
If you are a resident of the EU, you have the right to object to processing based solely on automated decision-making (including profiling), where such decision-making has legal or otherwise significant effects on you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant impact using customer data.

Our processor, Stripe, uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Your Rights:
GDPR
If you are a resident of the EU, you have the right to access the Personal Information we hold about you, to port it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details above.

Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States.

If you wish to appoint an authorized agent to make these requests on your behalf, please contact us at the above email address.

Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a variety of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services. Be sure to check this list against the current list of cookies used by Stripe on the merchant storefront: stripe.com.

The duration of storage for cookies on your computer or mobile device depends on whether they are “persistent” or “session” cookies. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please note that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies using your browser controls, often found in the “Tools” or “Preferences” menu of your browser. For more information on how to modify your browser settings or how to block, manage, or filter cookies, refer to your browser’s help file or websites like: www.allaboutcookies.org.

Additionally, note that blocking cookies may not fully prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.

Do Not Track
Please note: Since there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints
As noted above, if you wish to file a complaint, please contact us via email or by mail using the details provided in the “Contact” section above.